This course explores the many ways to enhance an individual's nonverbal and verbal communication skills so as to implement effective decision-making and problem solving strategies. It also discusses various personality theories with emphasis on identifying the triggers for one’s reactions and potential overreactions. Approaches to this end include the components of Howard Gardner's theory on the intrapersonal and interpersonal intelligences, Daniel Goleman's concept of the importance of one’s "Emotional IQ," and an in depth study of each of the unique aspects of the 9 Enneagram personality types along with the graphic marks that are associated with the various types. This course is applicable to all subjects and grade levels inclusive of nurses, physical education, teachers of ELL learners, special education, applied sciences, art, music, as well as vocational areas.

Book Fee $28.00 paid at first class to instructor.

Location: Onsite

Framingham State University - 3 graduate credits